Refund policy

Thank you for shopping at HAIRVANTA (hairvanta.shop). As a factory-direct hair care brand, we want you to love every product you purchase. If something isn't right, we're here to help.

Returns

You have 30 days from the date of purchase to request a return. To be eligible:

• The item must be unused and in the same condition that you received it

• All original packaging and seals must be intact (for hygiene reasons, we cannot accept returns on opened or used hair care products)

• Proof of purchase (order number or receipt) is required

How to Start a Return

Contact us at pgiww8u8ia@outlook.com with:

• Your order number

• The item(s) you wish to return

• Reason for return

• Photos of the product (if damaged or defective)

Once approved, we will provide return instructions.

Return Address:
HAIRVANTA
408 N Locust St, Carrollton, MO 64633, United States

Refunds

Once we receive and inspect your return, we will notify you of approval or rejection. If approved, refunds are processed within 5–10 business days to your original payment method. Please allow additional time for your bank or credit card company to post the refund.

Non-Returnable Items

For hygiene and safety reasons, the following are final sale and cannot be returned:

• Opened or used hair care products

• Products with broken seals

• Gift cards

• Items marked "Final Sale" or "Clearance"

• Personalized or custom-made products

Damaged or defective items are exempt – contact us immediately.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service for returns.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at pgiww8u8ia@outlook.com with photos of the damage and packaging. We will arrange a replacement or full refund at no additional cost.

Contact Us

For any return-related questions: pgiww8u8ia@outlook.com